Privacy Policy

At Vital Homeo Care (operated by Riddhi Rathore, AROH Registered Homeopath), your personal and health privacy is of paramount importance. This document details our management of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Health and Personal Information

To provide safe, accurate, and individualised homeopathic care, we collect relevant sensitive health data directly from you. This includes:

• Full name, date of birth, contact telephone number, residential address, and email address.
• Detailed health history, presenting symptoms, prior medical diagnoses, and lifestyle patterns.
• Current pharmaceutical medications, vitamins, and complementary therapies.
• Records of video or telephone clinical consultations and remedy prescriptions.

2. Purpose of Collection & Use

Your information is gathered solely for the purpose of:

• Formulating accurate, individualised homeopathic constitutional assessments and remedy prescriptions.
• Providing nutritional and lifestyle guidance aligned with your health objectives.
• Dispatching remedies via Australia Post with tracking to your nominated address.
• Managing appointments, reminder notifications, and billing invoices.

3. Data Security & Storage

All electronic health records, consultation notes, and intake forms are stored securely with encryption and restricted access controls. We maintain zero telemetry or automated sale of patient records. We never disclose, sell, or rent your personal health information to third-party marketing companies.

4. Access to Your Information

You have the legal right to request access to or correction of any personal information held by Vital Homeo Care. Requests can be submitted in writing to vitalhomeocare@outlook.com.